+ HOW MUCH DO YOU CHARGE?

We wish we could give a more straight forward answer for this question, but each request is truly so unique and the answer will depend heavily on the nature of your project. We have 3 primary price structures: price per project, price per package and price per hour. So please get in touch with us to find out more about how we can meet the needs of your project.

+ WHAT IF I NEED ONGOING DESIGN SERVICES, BUT CAN’T AFFORD THE STANDARD HOURLY RATE?

We are happy to offer retainer agreements for clients who are seeking ongoing design work. A retainer agreement includes a reduced hourly rate for a client who agrees to a pre-determined number of hours over an extended period of time. For example, one of our retainer packages gives the client 10 hours of design time each month and requires a minimum 3 month commitment.

+ I'M ONLY WANTING TO HAVE MY BRAND REFRESHED, WOULD I STILL NEED TO GET A FULL BRAND PACKAGE?

Yes! Whether you’re just starting out or you already have established brand that needs a refresh, your final deliverables would be the same. All the services we include in the brand packages are still required and the only difference for us is what direction we take for research, strategy and concepts. If you don’t see something that fits your needs after reviewing the packages we offer, please reach out to us! We’re happy to create a package that works for what you need.

+ DO YOU OFFER PRINTING?

We offer printing for some small batch poster projects, and we often print our own wedding invitations. For high volume or more complex prints, we do have a business account with a company called Moo and we highly recommend them! Moo is a British printing press that partnered with a paper mill in upstate NY. They produce very high quality products and have amazing customer service. Having a business account allows us to offer our clients 20% off on all products year round.

+ WHAT SOFTWARE DO YOU USE FOR BUILDING WEBSITES?

We always work with a program called Squarespace. They are an online website building platform that is extremely user friendly. One thing we really like about it is how easy it is to manage the site once the design is complete. Many of our clients prefer to manage their sites on their own, and we find Squarespace is easy for clients to learn. There are two charges that you will be responsible for outside of the packages we offer. You must purchase your own domain name for your website which can be a fixed cost, or billed annually. You will also have a re-occurring monthly charge from Squarespace depending on the complexity of your site. We will review all this with you before we begin your website design.

+ CAN I HIRE YOU TO MANAGE MY WEBSITE ONCE IT’S COMPLETE?

Of course! We offer 2 types of management services: per month or per edit. The monthly management is ideal for clients who need several edits a month. Per edit management would be for fewer edits, maybe every couple months. This would be billed at our hourly rate. We will only manage websites that we created, so we would review these options with you once your site is complete.

+ HOW DO I GET A DOMAIN NAME?

We would suggest creating an account with Hover and buying your domain as soon as you can. We always recommend Hover as they are the really easy to work with when making your site live and they have great customer service. You can also connect a custom email address based on your domain that will forward to any existing email address you might already have. We have been using Hover for a few years now and have loved it!